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ARKAccessibility Services

Ontario, Canada

Accessible rides in Ottawa, Ontario

ARK connects riders across Ottawa — including Kanata, Nepean, Orléans — with vetted wheelchair-accessible vehicles and door-to-door support. Get to The Ottawa Hospital, CHEO, clinics, and appointments across the National Capital Region, with no accessibility surcharge. ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.

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What ARK accommodates

  • Side/rear ramp
  • Powered lift
  • 4-point securement
  • Transfer assistance
  • Service animal welcome
  • Companion seat

How ARK works in Ottawa

  1. Set your pickup & needs

    Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.

  2. Match a vetted vehicle

    We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.

  3. Ride and rate accessibility

    Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.

  • $0Accessibility surcharge in Ottawa

Accessible vehicle types

  • Wheelchair-accessible van (ramp)

    Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.

  • Wheelchair-accessible van (lift)

    Powered lift for heavier power chairs and scooters, with extra headroom and securement.

  • Adapted sedan

    Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.

Funding & subsidy

ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.

See funding options →

Frequently asked questions

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Accessible rides in Ottawa, ON | ARK Accessibility Services