For riders
Request an accessible ride.
Tell us where you’re going and what you need. ARK matches you with a vetted WAV driver whose vehicle fits your exact requirements — with zero accessibility surcharge.
One platform, every accessibility need
Vehicles matched to you
Manual or power wheelchair, scooter, service animal, door-to-door assistance — set your profile once and every ride filters to a vehicle that can serve it.
See rider featuresBook now or schedule ahead
Request a ride right away, or reserve up to 7 days ahead for dialysis, clinics, and recurring medical appointments.
Schedule a rideFunded transport
ODSP and disability-program billing is split across funding sources at quote time, so covered trips stay covered — no paperwork surprises.
Explore funding
Booking on behalf of someone?
Clinics, agencies, and caregivers can request and track rides for the people they support — with the same accessibility guarantees and transparent pricing.
Rider FAQ
- No. Ramps, lifts, tie-downs, and service-animal accommodation are part of the standard fare. ARK charges the same fare for every trip, regardless of accessibility requirements.
- You set your accessibility profile once. Each request filters in real time to the nearest approved driver whose vehicle meets your needs and who holds a verified, unexpired securement certification — wheelchair and service-animal requests are hard filters, never best-effort.
- Yes. You can request a ride from this website with no app required. The mobile app adds live tracking, the accessible-entrance view, and saved profiles.
- Yes. A caregiver, clinic, or agency can request and track a ride on your behalf, and recurring appointments can be set on a standing schedule.
Do more in the app
Track your driver live, confirm the accessible entrance before pickup, and rate accessibility after every ride.
Accessible rides, zero accessibility surcharge.