For care partners
Transportation shouldn’t be why a client misses care.
ARK gives clinics, agencies, insurers, and community organizations a dashboard to book accessible, door-to-door rides on behalf of the people they support — on-demand or scheduled, with live tracking and zero accessibility surcharge.
By the numbers
- $0Accessibility surcharge — always
- 0%WAV-verified, trained drivers
- 0Apps the rider must install
How coordinators use ARK
Request a ride in the dashboard
A coordinator books on-demand or for later — no app or smartphone needed for the rider.
Client gets an SMS or call
The rider receives trip details and another message when the driver is on the way — in their language.
Track live and confirm
Watch the trip in real time, get an early alert if a rider may be late, and confirm on completion.
Everything a coordinator needs
Book on behalf of clients
No app or smartphone required for the rider — SMS or phone call only.
Request a demoDoor-to-door, trained drivers
Wheelchair and ambulatory riders, with securement- and transfer-trained drivers.
Request a demoOn-demand, scheduled, recurring
Round-trips and multi-stop for dialysis, therapy, and standing appointments.
Request a demoLive tracking + intervention alerts
Early indicators when a rider will be late or won’t show.
Request a demoSaved client database
Default info and an accessibility profile per person, reused on every booking.
Request a demoReporting & exports
Utilization, past rides, and spend — exportable for budgets and funding.
Request a demo
Built for the teams that coordinate care
- Health plans & insurers
- Home-care agencies
- Hospitals & discharge teams
- Clinics & dialysis centres
- Community nonprofits
- Government disability programs
Care partner FAQ
- No. Coordinators book in the dashboard and riders are reached by SMS or phone call, with trip details and live updates. This is itself an accessibility feature for elderly, low-income, and disabled riders.
- ARK is built for Canadian privacy law — PIPEDA and provincial health-privacy legislation such as Ontario’s PHIPA. Accessibility and health-related details are used only to coordinate appropriate, accessible transport.
- Yes. On-demand, scheduled-for-later, recurring standing schedules, round-trips, and multi-stop trips are all supported — designed for dialysis, therapy, and regular appointments.
- Yes. Fares can be split across funding sources at quote time, including ODSP and other disability programs, and exported for reconciliation. See the Funding page for details.
Request a demo
Tell us a little about your organization and we’ll set up a walkthrough of the coordinator dashboard. A specialist will follow up — we keep the first step short.
Prefer email? [email protected]