Ontario · Not yet serving
Rides to The Ottawa Hospital — General Campus
ARK Access takes you to The Ottawa Hospital — General Campus in Ottawa — on demand or recurring for dialysis sessions and oncology and chemotherapy visits, with wheelchair-accessible cars available and door-to-door help if you want it.
Tell us you need ARK in Ottawa
We open new cities where riders ask for us. Leave an email or a phone number and we’ll get in touch the day we start driving here — nothing else.
What ARK accommodates
- Side/rear ramp
- Powered lift
- 4-point securement
- Transfer assistance
- Service animal welcome
- Companion seat
How ARK works in Ottawa
Set your trip & pick your car
Enter where you’re going and choose Standard, XL, Premium or wheelchair accessible. Add any access you need — scooter, service animal, door-to-door help.
Match a vetted driver
We filter in real time to the nearest approved driver in the car you picked — with the securement certification your needs call for.
Ride at the price you saw
Track your driver live, then rate the ride — and, separately, the vehicle’s accessibility.
- $0Accessibility surcharge in Ottawa
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs. Direct billing through ARK is coming soon.
See funding options →Frequently asked questions
- Yes. Recurring rides to The Ottawa Hospital keep your dialysis or treatment schedule covered — book once and your driver returns each time.
- A caregiver, clinic, or agency can book and track your rides to the Ottawa Hospital on your behalf, including round-trips.