Ontario, Canada
Sensory-friendly (ARK Quiet) rides in Ottawa
A calm, low-stimulation ride: reduced noise, no scents, soft lighting, and a quiet driver. Bookable as a first-class preference for riders with autism, sensory sensitivities, or anxiety. Riders across Ottawa use ARK for sensory-friendly rides to The Ottawa Hospital, CHEO and everyday destinations. ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.
What ARK accommodates
- Low-sensory option
- Companion seat
- Service animal welcome
- Side/rear ramp
How ARK works in Ottawa
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Ottawa
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.
See funding options →Frequently asked questions
- No scents, lowered noise and music, gentle lighting, and a driver who keeps conversation minimal — set as a preference on your profile.
- Yes — the ARK Quiet preference can be applied to accessible vehicles too. Note both needs when booking.
- ARK covers Ottawa and surrounding areas including the National Capital Region, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Ottawa riders use ARK for trips to The Ottawa Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.