British Columbia, Canada
Sensory-friendly (ARK Quiet) rides in Surrey
A calm, low-stimulation ride: reduced noise, no scents, soft lighting, and a quiet driver. Bookable as a first-class preference for riders with autism, sensory sensitivities, or anxiety. Riders across Surrey use ARK for sensory-friendly rides to Surrey Memorial Hospital, Jim Pattison Outpatient Care Centre and everyday destinations. BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
What ARK accommodates
- Low-sensory option
- Companion seat
- Service animal welcome
- Side/rear ramp
How ARK works in Surrey
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Surrey
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
See funding options →Frequently asked questions
- No scents, lowered noise and music, gentle lighting, and a driver who keeps conversation minimal — set as a preference on your profile.
- Yes — the ARK Quiet preference can be applied to accessible vehicles too. Note both needs when booking.
- ARK covers Surrey and surrounding areas including Whalley and Guildford, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Surrey riders use ARK for trips to Surrey Memorial Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.