British Columbia · Not yet serving
Non-emergency medical transportation in Surrey
ARK doesn’t drive in Surrey yet, so you can’t book a ride here. Tell us you need one and we’ll write to you the day we launch. Reliable non-emergency medical transport (NEMT) to clinics, hospitals, dialysis, and discharge — with trained drivers, door-to-door support, and — coming soon — billing split across funding sources. When ARK launches in Surrey, British Columbia, medical transport will cover Whalley and Guildford through Whalley and Guildford, including trips to Surrey Memorial Hospital and Jim Pattison Outpatient Care Centre. BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
Tell us you need ARK in Surrey
We open new cities where riders ask for us. Leave an email or a phone number and we’ll get in touch the day we start driving here — nothing else.
What ARK accommodates
- Side/rear ramp
- Powered lift
- 4-point securement
- Transfer assistance
How ARK works in Surrey
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Surrey
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
See funding options →Frequently asked questions
- Our funding program is coming soon. When it opens, ARK will split fares across funding sources at quote time, including disability programs and care-organization billing. Anyone already enrolled keeps their coverage. See the Funding page to join the waitlist.
- Clinics and agencies can book and track on your behalf through the care-partner dashboard, including recurring appointments.
- ARK covers Surrey and surrounding areas including Whalley and Guildford, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Surrey riders use ARK for trips to Surrey Memorial Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.