British Columbia, Canada
Companion & support-person rides in Vancouver
Bring a support person, family member, or personal support worker along. ARK includes a companion seat so you’re never alone for an appointment or a difficult trip. Riders across Vancouver use ARK for companion rides to Vancouver General Hospital, St. Paul's Hospital and everyday destinations. BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
What ARK accommodates
- Companion seat
- Transfer assistance
- Service animal welcome
- Low-sensory option
How ARK works in Vancouver
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in Vancouver
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
BC riders may be eligible for support through Persons with Disabilities (PWD) benefits and regional Health Connections travel assistance.
See funding options →Frequently asked questions
- A companion seat is included for a support person travelling with you. Note them when booking so the vehicle has room.
- Yes. A caregiver, clinic, or agency can request and follow your ride, and be the payment method.
- ARK covers Vancouver and surrounding areas including Metro Vancouver, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many Vancouver riders use ARK for trips to Vancouver General Hospital and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.