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How to book an accessible ride

Request a ride now or schedule one ahead — no app required.

You can book a ride from the ARK app or directly from arkaccess.ca — no app required to get started.

From the website

Enter your pickup and drop-off addresses, choose “now” or schedule for later, and confirm. We match you with a vetted wheelchair-accessible vehicle that fits your needs.

Setting your accessibility needs

Set your accessibility profile once — wheelchair type, service animal, door-to-door assistance, low-sensory preference. Every future ride filters to a vehicle that can serve it.

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How to book an accessible ride — Help | ARK Accessibility Services