Ontario, Canada
Accessible rides in London, Ontario
ARK connects riders across London — including Byron, Masonville, White Oaks — with vetted wheelchair-accessible vehicles and door-to-door support. Get to London Health Sciences Centre, St. Joseph's Health Care London, clinics, and appointments across Byron, Masonville, White Oaks, with no accessibility surcharge. ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.
What ARK accommodates
- Side/rear ramp
- Powered lift
- 4-point securement
- Transfer assistance
- Service animal welcome
- Companion seat
How ARK works in London
Set your pickup & needs
Enter where you’re going and your accessibility profile — wheelchair, scooter, service animal, or door-to-door assistance.
Match a vetted vehicle
We filter in real time to the nearest approved driver whose vehicle and securement certification fit your exact needs.
Ride and rate accessibility
Track your driver live, then rate the vehicle’s accessibility — with zero accessibility surcharge.
- $0Accessibility surcharge in London
Accessible vehicle types
Wheelchair-accessible van (ramp)
Low-floor van with a side or rear ramp and 4-point securement — fits most manual and power wheelchairs.
Wheelchair-accessible van (lift)
Powered lift for heavier power chairs and scooters, with extra headroom and securement.
Adapted sedan
Comfortable sedan with transfer assistance for ambulatory riders who don’t travel seated in their wheelchair.
Funding & subsidy
ODSP recipients and other Ontario disability programs may cover eligible medical trips, and the Assistive Devices Program (ADP) supports related mobility needs.
See funding options →Frequently asked questions
- ARK covers London and surrounding areas including Byron and Masonville, with coverage expanding by demand. Enter your pickup to confirm availability.
- Yes. Many London riders use ARK for trips to London Health Sciences Centre and other clinics and hospitals — on demand or scheduled ahead, with zero accessibility surcharge.